Frequently Asked Questions

Everything you need to know about your Starforged experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally range from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.

Are your products covered by a warranty?

Yes, all Starforged products come with a 1-year limited warranty against manufacturing defects. If your item arrives damaged or fails under normal use, we will replace it free of charge.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.

Can I track my shipment in real-time?

Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.

Do you offer international shipping?

Yes, Starforged ships to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.